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Quality customer service is crucial for any online store as this is precisely what B&M stores have as an advantage - friendly associates to help customers. Our partners from Blend Commerce have come up with 5 creative ways to optimize your online store to provide better customer care.
In some sectors, there’s a growing use of SMS as a channel for providing much faster customer service, instead of phone calls or email.
SMSBump is proud to be joining Shopify Plus Partners as the category leader for SMS marketing, determined to keep providing D2C brands the best suite of features and services in the field.
As of May 5th, future SMSBump users will have the opportunity to choose between 5 new pricing plans, containing updated packages of features and benefits, customized to correspond to every brand’s personal marketing strategies.
As customers’ attention is shifting steadily towards shopping mainly online, it’s getting harder for merchants to stand out from the competition especially when new stores are popping out every day. To be successful in the eComm world you need to be constantly exploring new and creative ways to reach your audience.
As of January 29th, 2020, SMSBump is officially joining forces with Yotpo! We are now a critical part of their eCommerce marketing platform.
The Black Friday craze is long gone…And so are the Christmas jingles…Did you get the sales you wanted to? Yes?! Great. There is nothing better than figuring out what works best for your store...and replicate it. Just in time for the special Day of Love. Valentine’s Day is right around the corner!
What’s an eCommerce store without customers? Unfortunately, it’s nothing more than a nice-looking webpage. The process of obtaining and retaining customers is, of course, key to your business’s success. So what’s the best way to do it?
As of January 2020 a new consumer privacy act is in place, affecting all California consumers and companies that do business or provide services to them.
SMSBump is excited to announce our partnership with Chronos Agency, a company that prides itself in putting its clients first and increasing ROI by up to 30% through its personalized email marketing service.