Everything you need to know about text marketing
SMS Chat gives your brand a competitive way to provide customers with one-on-one and personalized customer support. Read on to learn how to use the chat to communicate with your shoppers so they are satisfied with their Shopify experience.
What’s an eCommerce store without customers? Unfortunately, it’s nothing more than a nice-looking webpage. The process of obtaining and retaining customers is, of course, key to your business’s success. So what’s the best way to do it?
The Customer Profile in your SMS Chat holds the most key information for each customer you’re currently texting with so you have an eye on the data that can make the biggest impact on your support.
Send and receive text messages with the new SMS Chat for Shopify. Reply to text messages from customers fast, improve support, and increase mobile marketing conversion rates.
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